1. Delivery Area: Sunday Kari Mart offers delivery services within our specified delivery areas. During the checkout process, you will be able to check if your location falls within our delivery zone. If your location is outside our service area, we regret that we won’t be able to process your order at this time.
  2. Delivery Timeframes: We strive to deliver your orders promptly and efficiently. Our delivery timeframes may vary based on your location, order volume, and other factors. During the checkout process, you will be able to select your preferred delivery time slot from the available options.
  3. Delivery Charges: We may apply delivery charges based on your location and order value. The applicable delivery charges will be displayed during the checkout process, and you will have the opportunity to review them before confirming your order.
  4. Delivery Notifications: Once your order is confirmed and on its way, you will receive real-time updates through the app, including notifications regarding the status of your delivery. This way, you can track your order and be informed about its estimated time of arrival.
  5. Contactless Delivery: In light of health and safety concerns, we offer contactless delivery. Our delivery personnel will follow necessary safety protocols, maintain social distancing, and leave your order at your doorstep or designated location. You will be notified of the delivery, allowing you to retrieve your order without direct contact.
  6. Order Tracking: For added convenience, you can track your order through the app. Simply log in to your account, navigate to your order history, and view the status and progress of your delivery.
  7. Late Deliveries: While we strive to deliver your order on time, unforeseen circumstances may occasionally cause delays. If your delivery is delayed, our customer support team will keep you informed and work to resolve the situation promptly.
  8. Receiving Your Order: To ensure the freshness and quality of your order, we recommend being available to receive it during the selected delivery time slot. If you are unable to receive the delivery, you may provide specific delivery instructions during the checkout process, and we will do our best to accommodate your request.
  9. Order Changes: If you need to make changes to your order, such as delivery address updates or rescheduling, please contact our customer support as soon as possible. Depending on the stage of order processing, we will try our best to accommodate your request.

If you have any questions or require further assistance regarding our shipping policy, please do not hesitate to contact our customer support team. We are committed to providing you with a seamless and satisfying delivery experience through Sunday Kari Mart.